Questions to Ask When Considering Which Pet Health Insurance to Buy

We all love our pets and many consider their pets to be their furry children. When they get sick we want to be able to take care of them properly. With technological advances in veterinary medicine, much more is available now in both diagnostics and treatment. Procedures such as MRI's, CAT scans, chemotherapy, and radiation treatment are all common but they can be quite expensive. Many people are now considering pet health insurance to help with the costs. It is important to ask the correct questions when interviewing companies that offer this insurance, so you know what you're getting.

Pet health insurance is different from "human" health insurance in the way that with pets, the doctor is paid first and then the pet owner is reimbursed by the insurance company. There are several companies offering pet health insurance in the United States and they differ in their policies. Other companies offer pet insurance in other countries. Some companies offer different levels of care. There basic plans that cover accidents and illness, as well as premium plans that cover all aspects of health and wellness.

Most plans do not cover pre-existing illnesses, and this may be important in how other symptoms are covered by your plan. If your pet, for instance, has an ear infection in its history, ask if in the future the pet is diagnosed with an allergy, but with other symptoms, if that will be covered. An ear infection is often caused by an allergy. If your cat has been treated in the past for vomiting, and is later diagnosed with another disease that can cause vomiting such as IBD or kidney disease, will that be covered?

Another issue with the pre-existing clause is that it is important to ask if your pet is evaluated for coverage when first obtaining the insurance, or with each renewal. For instance, if after you get the insurance, it pays for treating your dog's ear infection, will another ear infection treatment be covered next year?

Many plans do not cover "genetic" diseases. With advances in DNA studies, veterinary medicine is discovering more and more diseases are genetic based. It is important to ask what diseases they consider to be genetic for the breed that you own.

Some policies cover only up to a certain age of your pet. Some do not cover prescription drugs or dental disease. Others have a yearly or lifetime dollar limit.

Most companies have a deductible and then pay a percentage of the bill, usually 80% to 90%. Some companies have a set dollar reimbursement for each problem or procedure.

Another consideration is whether to obtain a basic or premium plan. It is important to compare the costs of each option. In many cases, it may be more prudent to purchase the basic coverage.

A small percentage of pets are covered by health insurance at the present time but this is expected to change in the near future. More than 1600 companies, including Google and Office Depot, offer pet health insurance as an optional employee benefit.

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  • "Great vet practice! Have experienced many other vet clinics in NE Ft Lauderdale area and Dr. Vaujin is the best. Knowledgeable, reasonable and the front desk staff is very friendly so not sure about some of the complaints. Everyone has a bad day now and again, don't take it personally and judge with such harshness. Caring, compassionate and excellent care-that's what matters. Won't go anywhere else."
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  • "I am completely happy with Heroes. They take good care of my dog, Annie. Their pricing is fair and reasonable. Annie needed minor surgery to remove a growth from her neck and during the procedure the Doctor removed a second growth that was unknown to us at diagnosis at no additional charge. I find the staff to be accommodating and sensitive to Annie's high anxiousness during her visits. I highly recommend their services."
    Mark G.
  • "This place and these professionals are the epitome of true love for the care of all pets....They get 5 stars from me on there worst day. My best friend was looking at paralysis due to a chronic condition he has had for many years and they have found a way to limit his condition and to live a pain free full life.
    *****5 STARS *****"
    Michael L.
  • "I am truly amazed with the friendly staff and how they treated my dog
    They saved my dogs life and I'm very grateful that they found the time to do a emergency surgery without it my dog would have passed away.
    Other vets were charging 2500 to 3500
    Heroes did the surgery for 1/4 of the price
    Thanks again"
    Paul C.
  • "I took my cat in today without an appointment and everyone was so caring, helpful, and understanding of how emotional I was getting. They thoroughly explained exactly what she'd have to have done and were so nice. I really appreciate how sweet they were because I was so upset and worried before coming in. I'm glad to have found a new vet to take my pets to :-)"
    Kimmy W.